Terms and Conditions

Please read these terms and conditions carefully before purchasing, accessing or using any of our programs and services.
Call (248) 956-6022

Last updated: July 18, 2025  

 These terms and conditions (“Terms”) apply to our website, social media platforms, mobile apps, and other programs and services (collectively, the “Services”). If you do not agree to the modified terms, you should discontinue your use of our Services. Except as may be expressly stated herein, nothing in these Terms is intended to confer rights on any third party.  

 All references to Top Lawn Lawn Care, Top Lawn, “we,” “us,” or “our” refer collectively to Top Lawn and its affiliates. 

AUTO-RENEWAL  
For your convenience, your Top Lawn service continues from year to year. If you desire to make a change to your service, or to stop your service, please notify us at (248) 956-6022 or at customerservice@experigreen.com. 

TOP LAWN 100% SATISFACTION GUARANTEE 
You take no risk whatsoever with Top Lawn. You must be fully satisfied with every treatment. If not, simply let us know and we’ll immediately make it right. We’re never satisfied until you are. 

SERVICE CALLS 
Service calls are free for full program customers. If you take the recommended number of annual treatments and you notice issues or problems with your lawn, we will work to correct those issues, at no additional cost to you. For customers that choose fewer visits, service calls are free as long as the next regular treatment is scheduled. If there is a gap between treatments, results are guaranteed for 30 days. After the 30-day period, regular treatment costs will apply. 

CONTACT INFORMATION
To the extent allowed by law, by providing your home phone number, cell phone number, or email address to Top Lawn Lawn Care, you expressly consent for Top Lawn Lawn Care, along with its agents and affiliates, to contact you by telephone, including through the possible use of an automatic telephone dialing system or other automated technology,and prerecorded message, or by email, with offers and other information regarding Top Lawn products and services. You expressly consent to be contacted through such means at the telephone numbers (including wireless numbers) or the email addresses you provide to Top Lawn Lawn Care. You represent and warrant that any mobile or wireless telephone number you provide belongs to you and is associated with a mobile device in your possession. You will notify Top Lawn Lawn Care if your mobile or wireless telephone number changes. Consent is not a requirement of purchase. 

PAYMENT COLLECTIONS 
Payment for services (and applicable fuel, handling, processing, or other economic surcharges) is due upon receipt. For your convenience, we offer a discounted Prepay option as well as Autopay (automatic credit card/debit card or ACH payments the same day services are rendered) and Budget Billing options (monthly installments). Customer agrees that Top Lawn Lawn Care may contact Customer via telephone, text, or email in the event of debit/credit card or bank account payment fails when processed. 

PREPAYMENT AGREEMENT 
If Customer elects to Prepay for some or all Top Lawn Lawn Care services, Customer acknowledges and agrees that depletion of Customer’s prepayment funds is not an automatic cancellation of Customer account and that services, including those containing the application of pesticides, will continue after Customer’s prepayment funds are depleted unless Customer contacts Top Lawn Lawn Care to cancel Customer account. If Customer prepayment funds are depleted, Customer authorizes Top Lawn Lawn Care to convert Customer account to AutoPay status using the same debit/credit card or bank account used for Customer prepayment and to charge the Customer debit/credit card or bank account for the cost of each service after it is performed. 

AUTOPAY ENROLLMENT AGREEMENT 
When Top Lawn Lawn Care customers enroll in AutoPay option, customer agrees to the following terms and provisions which are a binding part of Customer’s agreement to receive and pay for services provided by Top Lawn Lawn Care. Please read these provisions carefully and contact us in the event that you wish to cancel your AutoPay option. 

  • Customer agrees to pay for all services provided and authorizes Top Lawn Lawn Care to initiate electronic payment transactions from the debit/credit card account or bank account that Customer has provided to Top Lawn Lawn Care. Customer’s consent applies to all invoices issued by Top Lawn Lawn Care for all services provided at any time, including invoices for services that automatically renew each year. All payments will be automatically withdrawn from Customers specified credit card account on the date Top Lawn Lawn Care issues an invoice for services unless Customer terminates the above authorization in the manner described below. 
  • Customer understands and agrees that Top Lawn Lawn Care shall automatically charge Customer’s credit card account, as applicable, for the total amount due on Customer’s account. The charge or debit shall be initiated by Top Lawn Lawn Care without further notice to Customer. 
  • Top Lawn Lawn Care bears no liability or responsibility for any delay in the actual date on which customer’s account is debited, or customer’s credit card is charged. 
  • Customer agrees that Top Lawn Lawn Care may contact Customer via telephone, text, or email in the event AutoPay debit/credit card or bank account transaction fails. 
  • Customer agrees to notify Top Lawn Lawn Care of any changes or updates to Customer’s debit/credit card or bank account information. 
  • To cancel your AutoPay enrollment, Customer must call Top Lawn Lawn Care at (248) 956-6022 
  • Customer agrees to notify Top Lawn Lawn Care in the event of any billing errors so that Top Lawn Lawn Care can correct any such errors. 
  • Top Lawn Lawn Care reserves the right to terminate Customer’s AutoPay enrollment at any time. 
  • Top Lawn Lawn Care reserves the right to revise the terms of AutoPay Enrollment from time to time and will provide notice of any such changes by posting revisions on the Terms & Conditions page of toplawn.com website which shall be deemed effective at the time of posting. If Customer does not agree with any such revisions, Customer must terminate the AutoPay plan immediately. Customer’s continued use of the AutoPay Enrollment constitutes Customer’s agreement with these terms and conditions, as amended. 

SERVICE OFFERINGS 
Availability of some services will vary by geographic location. Not all services may be offered in all locations. 

TREATMENTS AND PRE-NOTIFICATION 
Top Lawn Lawn Care will generally treat your lawn 4 – 6 weeks apart, based on weather conditions. We do offer, only upon request, an automated email, text notification, or phone call the day before service that we are ready to perform. 

NON-DISCRIMINATION STATEMENT 
Top Lawn Lawn Care does not discriminate in our services on the basis of race, color, religion (creed), gender, sexual orientation, gender expression or identity, age, national origin (ancestry), disability, marital status, veteran or military status. At Top Lawn Lawn Care, we are always committed to providing an inclusive and welcoming environment to all employees, customers, and vendor partners. 

TEXT MESSAGES 
When Customer begins services, Top Lawn Lawn Care will ask for the Customer phone numbers (including home & mobile). By providing a cell phone number, Customer opts in to our SMS program and consents to receive and authorizes Top Lawn Lawn Care (and its affiliates and service providers) to send Customer informational text messages related to the services Customer has chosen (including appointment reminders, scheduling updates, account notifications, etc.) or to alert Customer of a failed debit/credit card or bank account payments as well as recurring automated promotional and marketing messages, including but not limited to information about special offers. Customer consent to our SMS program is not a condition of receiving services. Message frequency varies. Standard message and data rates apply. Customers can unsubscribe from these text messages by replying STOP or UNSUBSCRIBE to any of these text messages. After unsubscribing, Top Lawn Lawn Care will remove the Customer’s number from our SMS program. Though Top Lawn Lawn Care does not charge Customer for these texts, messaging and data charges may apply to any text message Customer receives or sends. Top Lawn Lawn Care is not responsible for any messaging or data charges incurred by Customers. It is recommended that Customer contact their cellular carrier if questions regarding messaging or data charges arise. For help, reply HELP, email us at customerservice@experigreen.com or call us at (248) 956-6022. Top Lawn Lawn Care will not be liable for any delays in the receipt of any text messages. Delivery is subject to effective transmission from your network operator.  

If you have any questions regarding privacy, please refer to our Privacy Policy. 

INTELLECTUAL PROPERTY 
The Service and its original content, features and functionality are and will remain the exclusive property of Top Lawn, Inc and its licensors. 

LINKS TO OTHER WEB SITES 
Our Service may contain links to third-party web sites or services that are not owned or controlled by Top Lawn. 

Top Lawn has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Top Lawn shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. 

We strongly advise you to read the terms and conditions, and privacy policies of any third-party web sites or services that you visit. 

TERMINATION 
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. 

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. 

DISCLAIMER 
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance. 

GOVERNING LAW 
These Terms shall be governed and construed in accordance with the laws of United States without regard to its conflict of law provisions. 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service. 

SAVINGS OFFERS  
All special offers and discounts applied to an account are valid for the current season only and will not carry over into the next year of services. If services are canceled before all treatments have been completed, any applied savings offers will be removed and added to your ending balance. 

CHANGES TO TERMS OF USE 
Top Lawn Lawn Care reserves the right to make changes to these Terms at any time, and such changes will be effective immediately upon being posted on the toplawn.com website. Each time Customer uses toplawn.com, Customer is encouraged to review the current Terms. Customers can determine when these Terms were last revised by referring to the “LAST UPDATED” legend at the top of these Terms. Customer’s continued use of toplawn.com will constitute the acceptance of the then-current Terms; however, any material changes to these Terms after Customers’ last usage of toplawn.com will not be applied retroactively. Except for such material changes, the Terms that were in effect at the time any claim or dispute arose between Customer and Top Lawn Lawn Care will be applied.